What trade shops are actually doing with AI

100 use cases

• Dispatch & opsPlumbing

  New plumbing shop doubles revenue per tech with AI scheduling help

  Deep Dive Plumbing in Georgia lets ServiceTitan's AI balance tech schedules and suggest marketing moves, like a welcome-email series. Revenue per tech is up 114% in nine months, and techs work 8% fewer hours while earning 20% more.

  Tools: ServiceTitan Max / Atlas · Source: servicetitan.com

• Quoting & estimatesRoofing

  Solo roofer sends proposals 80% faster

  Ark Roofing's owner used to spend 30–45 minutes on manual shingle math for each quote and re-typed measurements into his CRM. Now measurement reports come back in minutes and flow straight into his proposal template. Quotes take as little as 5 minutes.

  Tools: Roofr · Source: roofr.com

• Phones & intakeElectrical

  Solo electrician's AI picks up while he's working in the panel

  Every Wire Electric in Ventura County is a one-person shop. When the electrician can't answer, an AI receptionist takes the call and texts him the job details so he can call back between jobs.

  Tools: AI receptionist + SMS · Source: landonscales.com

• Phones & intakeRoofingCleaning

  Moss removal company turns voicemails into booked jobs

  Before AI, only 15–20% of NW Moss Removal's missed callers left a voicemail. With Housecall Pro's CSR AI answering, 60–70% now leave their name, address and the service they need. Housecall Pro says 26% of jobs its AI books come in after hours.

  Tools: Housecall Pro CSR AI · Source: housecallpro.com

• Phones & intakePlumbing

  AI skeptic plumber cuts phone interruptions by 85–90%

  Gardner Plumbing in Murrieta, CA runs 50–55 jobs a day with a couple of people in the office. Their AI agent handles booking and warranty-status calls, so only about 10–15% of calls need a human. They report 40–50% yearly growth.

  Tools: ServiceTitan AI virtual agent ('Penny Pipes'), Max package · Source: servicetitan.com

• Quoting & estimatesElectrical

  Electrical contractor turns 5–7 days of pre-bid work into an hour

  Veracity Electric used to turn down most speculative budget requests. With AI reading plans and specs, they now return client-ready budgets the same hour and run about three times as many estimates with the same team.

  Tools: Boon AI · Source: getboon.ai

• Reviews & marketingPlumbing

  Automated review requests take a plumber from 10 to 1,400+ Google reviews

  Good Guy Plumbing automated review requests by text and email that go out when a job closes in Housecall Pro. Its Google reviews grew from 10 to over 1,400.

  Tools: NiceJob, Housecall Pro · Source: get.nicejob.com

• Follow-upCleaning

  Molly Maid puts AI on the front line of lead response

  The Molly Maid franchise network uses an AI assistant to answer, qualify and book incoming leads around the clock. Brand leaders presented how they rolled it out in a 2026 webinar.

  Tools: Vendasta AI ('Rosie') · Source: vendasta.com

• Phones & intakeHVAC

  HVAC shop skips seasonal hiring by letting an AI agent take overflow calls

  After 1,300+ calls in about three months, Bill Joplin's estimates its AI agent brought in over $74,000 in extra booked revenue. It also cut roughly $23,000 in operating costs by avoiding extra seasonal hires. Average call time is about three minutes, similar to their human CSRs.

  Tools: ServiceTitan AI Agent · Source: servicetitan.com

• Follow-upRoofing

  Restoration contractor responds to every lead within 2 minutes, even in a hurricane

  Titan Restoration & Construction says AI has responded to every inbound lead for 36 months, including after hours. During Hurricane Helene, a 94-lead surge was handled within two minutes each.

  Tools: RooferFuel ShiFt AI · Source: rooferfuel.ai

• Phones & intakeHVAC

  'Karen' the AI agent clears a 15-caller queue after a tune-up text blast

  Bill Joplin's in Dallas–Fort Worth texted ~400 customers about A/C maintenance and the phones flooded. Callers can press 1 for their AI agent 'Karen', which books and reschedules maintenance calls and hands off to a CSR when needed. Over 90% of her calls end in a booked job, 72% with no human involved.

  Tools: ServiceTitan AI Virtual Agent · Source: servicetitan.com

• Quoting & estimatesElectrical

  Commercial electrician processes $1.5M in bids with AI estimating

  Precision Electrical in Indianapolis has run more than $1.5 million in project estimates through an autonomous AI estimating tool.

  Tools: AI estimating software · Source: prweb.com

• Dispatch & opsMulti-trade / other

  Locksmith doubles techs to 10 without adding office staff

  Danny Key 247 grew from 5 to 10 locksmith techs without hiring office staff, using automation for calls, booking and dispatch. The story covers the numbers and what the owner would change.

  Tools: Workiz (incl. AI answering) · Source: workiz.com

• Follow-upRoofing

  14-tech roofing shop captures 62% more storm-season leads

  A Midwest roofing company with 14 techs deployed an AI agent across calls, texts and web forms to qualify storm leads and pass them to dispatch. They captured 62% more leads in the 90 days after launch.

  Tools: AI Employis · Source: aiemployis.com

• Follow-upRoofing

  Roofer recovers $7M+ from follow-up on unsold estimates

  Bone Dry Roofing uses automated, AI-assisted follow-up on unsold estimates ('rehash'). Hatch reports more than $7M in revenue from it.

  Tools: Hatch AI · Source: usehatchapp.com

• Follow-upMulti-trade / other

  Window and door dealer grows 30% without adding staff

  A Pella dealer used AI follow-up on leads and old quotes. They report 30% growth without adding staff and a 74% response rate on rehash outreach.

  Tools: Hatch AI · Source: usehatch.ai

• Phones & intakeHVAC

  Overflow-only AI answering during a Phoenix summer rush

  A 3-person HVAC office in Phoenix got 80–100 calls a day in peak season but could handle about 60. Instead of hiring for a 3-month surge, they had AI pick up any call not answered within 3 rings. The vendor reports 47 additional booked jobs (~$38,000) in 30 days.

  Tools: Revenue Squared AI · Source: revsquared.ai

• Follow-upPlumbing

  Website chatbot and text follow-up fix a plumber's after-hours leak

  A plumbing company was missing 60–80% of after-hours calls. An agency added an AI website chatbot and automatic text follow-up and reports 340% more leads.

  Tools: AI chatbot, SMS follow-up · Source: kavero.io

• Phones & intakeAuto repair

  Dealer service department books 240+ appointments with phone AI

  Corley Ford put an AI agent on missed and overflow service calls. It booked 240+ appointments in three months, and service volume grew about 20%. They estimate about $150,000 in recovered revenue.

  Tools: ShortLoop AI phone agent · Source: shortloop.ai

• Quoting & estimatesElectrical

  AI scorecards on tech conversations could add $40K per tech

  Chesapeake Electric records customer conversations, with permission, and AI scores them against their in-home sales steps. In 30 days, process adherence rose 5%. Their math says a 10% close-rate increase is worth about $40,000 per tech per year.

  Tools: ServiceTitan Field Pro (Siro) · Source: servicetitan.com

• Follow-upRoofing

  Roofing company attributes $365K in 60 days to AI follow-up

  Crown Roofing & Waterproofing used AI voice, text and email follow-up that keeps going for days. Hatch attributes $365K in sales to it in 60 days.

  Tools: Hatch AI · Source: usehatchapp.com

• Phones & intakeHVAC

  AI voice agent replaces a $1,800/month answering service

  A 15-tech Tampa-area HVAC company (name changed in the case study) swapped a slow answering service for an AI voice agent trained on its services, prices, zip codes and emergency rules. Calls book straight onto the ServiceTitan dispatch board. Reported: answer rate from 70% to 100% and after-hours bookings up 34%.

  Tools: TightSlice voice agent, ServiceTitan · Source: tightslice.com

• Dispatch & opsHVAC

  Trade press: how HVAC contractors are actually using AI

  Contracting Business looks at how HVACR contractors are putting AI to work on dispatch, customer interactions and back-office tasks as a practical efficiency tool.

  Tools: Various · Source: contractingbusiness.com

• Invoicing & collectionsPlumbing

  Plumbers write invoices and proposals with ChatGPT on tablets

  CNN profiled Oak Creek Plumbing & Remodeling near Milwaukee, where staff use ChatGPT on tablets to write invoices and work proposals. They also use it to troubleshoot problems like a broken water heater from photos or descriptions. The company says it has cut overhead.

  Tools: ChatGPT · Source: cnn.com

• Phones & intakeMulti-trade / other

  Instant AI answering wins emergency jobs for a small service company

  Gold Eagle Services used AI answering so every caller got an instant response. Workiz reports $23,758 in jobs in 30 days, mostly emergencies that would otherwise go to whoever answered first.

  Tools: Workiz AI Answering · Source: workiz.com

• Phones & intakeGarage doors

  Small garage door company outruns bigger competitors with AI answering

  Andre Marshall's company (ADM Garage Doors) uses AI to respond to calls and messages instantly. Workiz reports 500+ calls handled, about $7,600 in directly booked work and $3,600 more from automated text and email replies.

  Tools: Workiz AI answering, automated text/email · Source: workiz.com

• Phones & intakeHVACLandscaping & irrigationMulti-trade / other

  Jobber's AI Receptionist answers calls and texts and books jobs

  Jobber launched an AI receptionist that answers calls and texts 24/7, captures property details, creates requests and books into real availability. It can take a message or transfer urgent calls to the owner. An HVAC owner quoted at launch said it captures details accurately and keeps him from missing jobs.

  Tools: Jobber Receptionist · Source: prnewswire.com

• Quoting & estimatesExcavation & concrete

  Family excavation company cuts estimating time in half

  J.P. Brown, a family-run excavation and site-work contractor, cut estimating time 25–50% with digital estimating software. They improved bid accuracy and can bid several jobs at once.

  Tools: Estimating Link · Source: tcli.com

• SchedulingHVAC

  70-year-old HVAC and refrigeration company modernizes its office

  AC Guys has run since 1951. The owner moved scheduling, communication and job tracking into modern field-service software without losing the name customers trust.

  Tools: Workiz · Source: workiz.com

• Phones & intakeCleaning

  Carpet cleaner's AI answers 50+ calls while the owner is on holiday

  Josh Gill of Carpet Cleaning Co in Kent, UK, went on holiday and left the phones to an AI receptionist. It answered 50+ calls, and he lost no leads.

  Tools: Arrow AI Receptionist · Source: aiphonecalls.co.uk

• Content & writingRoofing

  Roofing sales and admin roles are where AI will hit first

  Roofing Contractor covers a Microsoft study suggesting AI won't replace roofing labor, but sales and administrative work is exposed. That's where roofing shops are adopting AI tools first.

  Tools: Various · Source: roofingcontractor.com

• Follow-upHVAC

  One text blast books 500 appointments

  Peterman sent one bulk text campaign to past customers with AI handling replies. It booked about 500 appointments.

  Tools: Hatch AI · Source: usehatchapp.com

• Dispatch & opsPest control

  Pest company uses AI call routing to slash abandoned calls

  Moxie Pest Control moved to an AI-powered contact center that sends each call to the right agent. Abandoned calls fell from about 30% to under 10%, and they handle more calls with fewer agents.

  Tools: NiCE CXone · Source: nice.com

• Follow-upHVAC

  Faster responses help Arctic Air grow revenue 30%

  Arctic Air used AI to respond to leads instantly instead of when someone got free. They report capturing more leads and growing revenue about 30%.

  Tools: Podium AI · Source: homeservices.podium.com

• Quoting & estimatesLandscaping & irrigation

  Lawn care companies quote instantly from satellite measurements

  Deep Lawn measures properties from satellite imagery so lawn care companies can send quotes right away. Their argument is that the first company to quote usually wins the job.

  Tools: Deep Lawn · Source: deeplawn.com

• Phones & intakeHVAC

  Weekend AI receptionist catches emergency calls for a 7-person HVAC shop

  A 7-person Miami HVAC company was losing 3–4 weekend emergency calls to voicemail, and an answering service only took messages. An AI receptionist went live on their existing number in 5 days and answered every call. The vendor reports 23 appointments and about $14,200 in captured jobs in month one.

  Tools: Leads Under Control AI receptionist · Source: leadsundercontrol.com

• Follow-upLandscaping & irrigationCleaningMulti-trade / other

  Jobber Copilot answers business questions and drafts follow-ups

  Jobber launched Copilot, an AI assistant inside its software that answers questions about your business data and suggests scheduling and marketing improvements. It also helps draft quotes and follow-up messages.

  Tools: Jobber Copilot · Source: prnewswire.com

• Follow-upRoofing

  Roofer's AI chat books 89 inspections after a hailstorm

  When a hailstorm hit, Summit Roofing's AI chat agent took 156 inquiries in 72 hours. It averaged an 8-second response time and booked 89 inspections while competitors' phones went to voicemail.

  Tools: Rapport AI chat agent · Source: rapportagent.com

• Invoicing & collectionsMulti-trade / other

  Fire protection contractor cuts 90+ day overdue balances 79%

  EPI Fire Protection & Security automated accounts-receivable reminders and tracking connected to its accounting system. Balances 90+ days overdue fell 79% in three months.

  Tools: Kolleno · Source: kolleno.com

• Follow-upHVACPlumbing

  Reactivating old quotes and customers adds $600K

  Strittmatter used AI-assisted text and email follow-up to re-engage unsold estimates and past customers. Hatch reports $600K in additional first-year revenue.

  Tools: Hatch AI · Source: usehatchapp.com

• SchedulingPest control

  National pest control company automates call routing and scheduling

  A large pest control company uses AI voice agents to verify callers, route calls and schedule service automatically, freeing human agents for sales.

  Tools: Replicant · Source: replicant.com

• Phones & intakeHVAC

  AI receptionist books 268 HVAC appointments in 30 days

  An agency reports its AI receptionist handled 450 calls for an HVAC client in a month, booked 268 appointments and averaged 3.5 minutes per call. Total AI usage cost was reported at $472.50, about $1.50 per booked appointment. Treat the revenue figure as vendor-reported.

  Tools: AI receptionist (The AI Dudes) · Source: raqib.io

• Phones & intakePlumbing

  Plumber goes from 18 missed calls a week to zero

  Wayne Conn Plumbing in Jacksonville was missing about 18 calls a week and leaving after-hours calls unanswered. An AI phone system now answers in seconds, qualifies the customer, books the appointment and routes urgent calls to the on-call tech. Reported $6,285 in revenue in the first two weeks.

  Tools: ResultantAI voice system · Source: resultantai.com

• Phones & intakePlumbingHVACElectrical

  Large plumbing company replaces its overflow call center with AI

  My Plumber Plus customers were waiting 4–5 minutes on hold at night, on weekends and at peak times. In 2024 they moved overflow and after-hours calls to Avoca's AI, which answers instantly and books jobs. They replaced a third-party overflow team without adding headcount.

  Tools: Avoca AI · Source: avoca-blueprint.webflow.io

• Phones & intakePlumbing

  AI agents capture after-hours emergency plumbing leads in Los Angeles

  An LA plumbing company estimated it was losing 35% of leads to an outdated answering setup. Two AI agents now handle all calls, including after hours, and triage emergencies like burst pipes. The vendor reports 112 after-hours leads and over $47,000 in new revenue over three months.

  Tools: IVA / Evolve AI agents · Source: getivai.com

• Phones & intakeHVAC

  Owner: after-hours AI took 1,100 calls and only two callers were upset

  In an HVAC owners' Facebook group, a contractor said an after-hours AI answering service was the most impactful software of his year. He set it to pick up after closing and whenever the phone rang more than twice. It took about 1,100 calls, and only two people complained that it was a machine.

  Tools: Avoca · Source: facebook.com

• Phones & intakeHVACPlumbing

  HL Bowman hits a 100% call answer rate with an AI CSR

  HL Bowman put Avoca's AI on its phones and reached a 100% answer rate with 93% caller satisfaction for the AI. The company reports 70% year-over-year revenue growth and a drop in cost per conversion from $350 to $215.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVAC

  Brody Pennell consolidates four phone/chat tools into one AI system

  The Los Angeles HVAC company replaced four disconnected platforms with one AI system for voice, chat, text, web, outbound and quality checks. Avoca reports booking rates rose from about 70% to 90% and Meta ad lead conversion from about 15% to 25%.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVAC

  A legacy HVAC brand keeps its service standards with AI on the phones

  Brody Pennell's second story focuses on keeping a long-standing customer-service reputation while handing calls, texts and web chats to one AI workforce. The AI also runs quality assurance on conversations.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVAC

  Family-owned HVAC company gets 24/7 coverage without new staff

  Reliable Comfort used AI to take over after-hours calls so customers always reach someone. The system can take 150+ calls at once, which matters on the hottest and coldest days, and they added no staff.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVACPlumbing

  DFW shop answers every call 24/7 and uses AI coaching to promote CSRs

  Rescue Air & Plumbing uses AI to answer every call across Dallas–Fort Worth around the clock. They also use Avoca's Coach tool to review calls and develop CSRs so they can promote from within.

  Tools: Avoca AI, Avoca Coach · Source: avoca.ai

• Phones & intakeHVACPlumbing

  Call Dad books every inbound call through unpredictable spikes

  Call Dad's call volume swings wildly. Rather than hire more CSRs for peaks, it lets an AI agent pick up and book every inbound call.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVACPlumbing

  Nine call centers become one with AI handling overflow and after-hours

  Granite Comfort, a group of home-service brands, consolidated nine contact centers into one and dropped its after-hours vendors. Its pilot brand grew revenue 20% year over year.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVAC

  AI on the phones reduces CSR burnout

  Yost & Campbell, part of Granite Comfort, used an AI agent to absorb repetitive calls. They report 100% first-ring answer rates, less CSR burnout and 20% revenue growth.

  Tools: Avoca AI · Source: avoca.ai

• Follow-upHVACPlumbingElectrical

  Speed to lead cut from days to 30 seconds

  Homer Home Service in St. Louis used to take days to get back to some web and form leads. An AI agent named Bea now contacts them within about 30 seconds, and booking rates rose 25–30% across their brands.

  Tools: Avoca AI ('Bea') · Source: avoca.ai

• Phones & intakeHVAC

  Fuel and HVAC company uses AI for live pricing and delivery orders

  Shipley Energy's AI voice agent handles inbound calls across a seasonal, multi-division business. It quotes live fuel prices and takes delivery orders.

  Tools: Avoca AI · Source: avoca.ai

• SchedulingHVACPlumbingElectrical

  Standardizing call handling across 35+ home-service brands

  Sila Services used an AI CSR and an automated scheduler to make call handling and booking consistent across 35+ acquired brands. They report a 95% AI acceptance rate.

  Tools: Avoca AI CSR, Simple Scheduler · Source: avoca.ai

• Phones & intakePest control

  Pest control AI books after-hours calls straight into PestPac

  Viking Pest used to lose after-hours calls to competitors. Their AI agent now answers, qualifies and books those calls directly into PestPac so sales reps can close them the next day.

  Tools: Avoca AI ('Sarah'), PestPac · Source: avoca.ai

• Phones & intakeGarage doors

  Garage door AI learns new-build warranty rules

  Lodi Garage Door gets lots of warranty calls from new-home buyers. Its AI CSR handles them correctly along with 1,000+ calls that used to hit voicemail in 90 days. The company reports up to a 70% closing rate and record months.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeElectrical

  Electrician's after-hours booking rate jumps from 10% to 75%

  Top Flight Electric uses AI for 24/7 calls and web inquiries, booking jobs directly into the schedule. Avoca reports after-hours booking rose from 10% to 75%, adding about $175K in revenue and room for four more techs.

  Tools: Avoca AI · Source: avoca.ai

• Phones & intakeHVAC

  'Larry' the AI employee triples conversion for an HVAC company

  Premier Heating and Air uses Podium's AI employee, 'Larry', to answer texts, web leads and messages and book jobs. They report 3x conversion and faster bookings.

  Tools: Podium AI Employee · Source: casestudies.com

• Phones & intakeHVAC

  Voice AI lets an HVAC office handle 50% more calls

  Glendale Heating & Air uses voice AI on inbound calls and handles 50% more of them without adding office staff.

  Tools: Podium Voice AI · Source: homeservices.podium.com

• Follow-upElectrical

  Electrical contractor captures more leads with AI messaging

  Olympus Electric uses AI to reply to inquiries quickly and capture leads that would otherwise go cold.

  Tools: Podium AI · Source: homeservices.podium.com

• Phones & intakePlumbingHVAC

  Plumbing & HVAC shop runs 4,000+ calls through AI in four months

  Sameday features Way Cool Plumbing & Air, which handled over 4,000 calls with AI answering in four months. The AI qualifies no-heat and no-cool emergencies and books them into the schedule.

  Tools: Sameday AI · Source: sameday.ai

• Phones & intakeCleaning

  Cleaning company takes bookings around the clock without a person

  Classmaids, a Florida residential and commercial cleaning company, uses an AI receptionist connected to its CRM to answer calls 24/7, give quotes and take bookings. The same project automated some of their social media posting.

  Tools: AssumeAI receptionist + booking agents · Source: assume-ai.com

• Follow-upCleaning

  Carpet cleaner adds AI booking and SMS upsells through Jobber

  A Thousand Oaks carpet cleaning company added AI booking and automated text upsells (like protectant treatments) tied into Jobber. The agency reports revenue up 31%.

  Tools: Withn AI, Jobber · Source: withn.tech

• Phones & intakeCleaning

  Cleaning company owner tests AI receptionist in his own shop first

  The founder of an AI agency built and tested AI receptionist call flows inside Rescue Maids, a cleaning company he operates, before selling the setup to other businesses.

  Tools: Custom AI receptionist · Source: excelyourbusiness.ai

• Dispatch & opsGarage doors

  Garage door service automates emergency dispatch into ServiceTitan

  A garage door company had AI triage after-hours emergencies, like broken springs, and push them straight into ServiceTitan scheduling. The agency reports a 28% revenue lift from after-hours calls.

  Tools: Withn AI, ServiceTitan · Source: withn.tech

• Dispatch & opsPest control

  Pest control firm saves 32 hours a week on dispatch and recurring scheduling

  A California pest control company connected AI to PestPac to dispatch emergency calls and book recurring services automatically. The agency reports about 32 hours a week of office time saved.

  Tools: Withn AI, PestPac · Source: withn.tech

• Quoting & estimatesLandscaping & irrigation

  Landscaper cuts lead response from 48 hours to 5 minutes

  A California landscaping firm automated Jobber follow-ups and LMN scheduling, and AI pre-fills most of each estimate from site photos and map measurements. Lead response time fell from 48 hours to about 5 minutes, and weather-triggered texts reschedule routes.

  Tools: Withn AI, Jobber, LMN · Source: withn.tech

• Quoting & estimatesRoofingMulti-trade / other

  AI ride-alongs push close rates toward 70%+

  CastleWorks records in-home sales appointments, with permission, and uses AI to review them instead of doing physical ride-alongs. Rilla reports one rep's close rate rose from 48% to nearly 70%.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesAuto repair

  Auto shop boosts sales 27% with AI conversation coaching

  Harrell's Automotive records service-advisor conversations and uses AI analysis to coach advisors. They report a 27% sales increase.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesCleaningElectrical

  Cleaning and electrical franchises coach techs from recorded visits

  A Molly Maid and Mr. Electric franchise owner uses AI-analyzed recordings of in-home conversations to coach staff without riding along on every visit.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesElectrical

  Mr. Electric raises close rates with AI-reviewed sales calls

  A Mr. Electric location uses AI to transcribe and score technician conversations against its sales process, and reports higher close rates.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesHVACPlumbing

  Preferred Home Services scales sales with virtual ride-alongs

  Preferred Home Services records and reviews in-home sales calls with AI to coach a growing team. Rilla reports rapid sales growth.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesElectrical

  Electrician breaks three revenue records with AI sales coaching

  Top Flight Electric uses AI-reviewed recordings of technician conversations for coaching. Rilla reports three broken revenue records.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesMulti-trade / other

  5,000 virtual ride-alongs in 30 days lift average ticket 17%

  Trades Holding Company had managers review 5,000 recorded sales conversations with AI in 30 days, far more than physical ride-alongs allow. Average opportunity value rose about 16–17%.

  Tools: Rilla · Source: rilla.com

• Hiring & trainingHVACElectrical

  Home-upgrade contractor cuts new-rep onboarding time 40%

  California Efficiency Group trains new reps on AI-reviewed recordings of top performers' calls. They report a 40% shorter onboarding time.

  Tools: Rilla · Source: rilla.com

• Quoting & estimatesGarage doors

  Garage door company doubles average ticket with AI coaching

  A1 Garage Door Service uses recorded, AI-analyzed technician conversations for coaching. They report average ticket doubled.

  Tools: Rilla · Source: casestudies.com

• Dispatch & opsPlumbingHVAC

  Plumbing & heating company sees profits climb with AI package

  Riley Plumbing & Heating adopted ServiceTitan's AI-driven Max program and reports month-over-month profit gains after implementation.

  Tools: ServiceTitan Max · Source: servicetitan.com

• Dispatch & opsPest control

  Pest company halves drive time with AI routing

  Pest Tech Hawaii cut drive time per stop by 54% and nearly doubled stops per route. Same-day paid invoices went from 11% to 93%.

  Tools: Solea · Source: solea.ai

• Dispatch & opsPest control

  Pest control company cuts drive time 29% in its first month

  Able Pest Management moved its data to an AI routing platform in three days. Drive time per appointment fell 29% in the first full month.

  Tools: Solea · Source: solea.ai

• Dispatch & opsPest control

  Route optimization cuts miles 23% and lifts production 49%

  A multi-tech pest control fleet using optimized routing reduced mileage 23% and drive time 15% per route. Production rose 49%. The vendor labels this a representative case.

  Tools: FieldRoutes · Source: pestrouting.com

• Dispatch & opsPest control

  Intelligent routing adds 20% more daily stops

  HomeShield Pest Control used automated routing to fit about 20% more stops per day. Office time spent building routes fell about 20%.

  Tools: FieldRoutes Intelligent Routing · Source: casestudies.com

• Quoting & estimatesRoofing

  Roofer submits 10x more bids with AI takeoffs

  New View Roofing ($12.6M, Dallas–Fort Worth) cut takeoffs from 2–3 hours to about 30 minutes with AI. They now submit 10x more bids and spend an hour less on revisions.

  Tools: Beam AI · Source: ibeam.ai

• Quoting & estimatesRoofing

  Address-to-estimate roofing workflow with computer vision

  A US roofing platform uses satellite imagery and computer vision to measure a roof from just an address. It turns those measurements into material quantities and a price, cutting estimates from days to minutes.

  Tools: Custom platform (TechnBrains) · Source: technbrains.com

• Quoting & estimatesRoofing

  Roof proposals in under 15 minutes from satellite imagery

  Rooflinr uses AI models to find hips, ridges and valleys in satellite images and map them to material catalogs. Proposal turnaround dropped from 24–48 hours to under 15 minutes.

  Tools: Rooflinr · Source: bitwords.com

• Quoting & estimatesExcavation & concrete

  Site-work contractor submits 50 more bids in six months

  Bommarito Construction, a civil and site-development contractor, outsourced takeoffs to an AI tool and submitted about 50 more bids in six months.

  Tools: Beam AI · Source: ibeam.ai

• Quoting & estimatesExcavation & concrete

  Concrete contractor saves 3–4 days per project on takeoffs

  MLA Concrete uses AI takeoffs and reports saving 3–4 days per project on quantity takeoffs.

  Tools: Beam AI · Source: ibeam.ai

• Quoting & estimatesExcavation & concrete

  Contractor cuts estimating time 80% and doubles bidding

  Grizzly Contractors reports cutting estimating time 80% and doubling its bidding capacity with AI takeoffs.

  Tools: Beam AI · Source: casestudies.com

• Quoting & estimatesExcavation & concrete

  Concrete polishing company slashes estimate times with AI takeoff

  Premier Concrete Polishing uses AI to measure floor areas from drawings and reports much faster estimates.

  Tools: Kreo · Source: kreo.net

• Reviews & marketingHVAC

  AI call analysis cuts lead review from days to hours

  Home Heating & Air Conditioning uses AI transcription and scoring to review calls, cutting review time 70%. Missed sales opportunities fell 90% because hot leads get spotted fast.

  Tools: CallRail Conversation Intelligence · Source: casestudies.com

• Reviews & marketingGarage doors

  Garage door company reviews both sides of calls to improve service

  Top Notch Garage Door uses call recording and transcripts to review how customer calls are handled and coach staff.

  Tools: CallRail · Source: casestudies.com

• Hiring & trainingHVACPlumbing

  One-person HR team screens 3,000 tech applicants in three days

  Alpine Home Air's HR team of one uses AI voice interviews to screen applicants. They handled up to 3,000 candidates in three days and cut screening time about 70%.

  Tools: HeyMilo AI interviewer · Source: heymilo.ai

• Hiring & trainingHVAC

  AI recruiter helps hire 30 technicians a week

  A national appliance and HVAC service company used an AI recruiter to screen and schedule candidates. Assessment completion rose from about 50% to 70%, and recruiter headcount fell from 25 to 15.

  Tools: Classet · Source: classet.ai

• Content & writingHVAC

  Techs use ChatGPT to write cleaner job summaries

  An r/HVAC thread discusses using ChatGPT to turn quick notes into customer-facing job summaries. Techs push back that AI text can sound vague and padded, and that a checklist plus specific readings, like amp draws and temperature split, reads better.

  Tools: ChatGPT · Source: reddit.com

• Hiring & trainingHVAC

  Building a company GPT from your own manuals to train techs

  In an r/HVAC thread on techs using ChatGPT to diagnose, one commenter said their company is building its own GPT loaded with company data to cut training costs. Others warned that free chatbots often give confidently wrong diagnoses.

  Tools: ChatGPT (custom GPT), Gemini · Source: reddit.com

• Content & writingHVAC

  Feed the manual or data sheet to AI, then ask it questions

  r/HVAC techs say AI is most reliable when you upload the actual manual or data sheet and ask questions about it, rather than trusting it on model specs. One tech uses it to read equipment labels, find manuals and calculate airflow from static pressure readings.

  Tools: ChatGPT, Perplexity · Source: reddit.com

• Hiring & trainingHVAC

  Returning tech leans on AI between service calls

  A tech back in the trade after five years described using ChatGPT on nearly every call as a refresher. Commenters noted their employers had rolled out Bluon's trade-specific assistant, which is trained on service manuals.

  Tools: ChatGPT, Bluon · Source: reddit.com

• Content & writingHVAC

  ChatGPT handles the office writing around the trucks

  A practical guide for HVAC owners lists the office-side jobs where ChatGPT pays off: quote drafts, customer replies, tune-up reminders, review responses and Google Business posts. It also lists what never to trust it with: load calcs, code and safety calls.

  Tools: ChatGPT · Source: claudecoworkcourse.com