AI skeptic plumber cuts phone interruptions by 85–90%

Gardner Plumbing in Murrieta, CA runs 50–55 jobs a day with a couple of people in the office. Their AI agent handles booking and warranty-status calls, so only about 10–15% of calls need a human. They report 40–50% yearly growth.

Tools named

ServiceTitan AI virtual agent ('Penny Pipes'), Max package

Cost / effort

Not stated in source

Source

servicetitan.com

Date

Aug 6, 2026

Figures are as reported by the source. Read the original before relying on them.